Notice of Inquiry Form System Failure and Restoration

Thank you for your continued use of our website.

We regret to inform you that due to a system failure, inquiries submitted through our contact form may not have been properly received by our company.
The issue has now been fully resolved, and we have confirmed that the contact form is functioning normally. We sincerely apologize for any inconvenience and concern this may have caused.

■ Details of the Issue
Due to a system malfunction, there is a possibility that inquiries submitted via the contact form were not properly received by our company.

■ Affected Period
December 9, 2025 – February 3, 2026

■ Resolution and Preventive Measures
The system issue has been resolved, and normal receipt of inquiries has been confirmed.
To prevent recurrence, we have strengthened our system monitoring framework and reviewed our maintenance and operational procedures.

■ Request to Our Customers
If you submitted an inquiry during the period stated above and have not yet received a response from us, we kindly ask that you resubmit your inquiry through our contact form.

We sincerely apologize again for any inconvenience this issue may have caused. We are committed to ensuring stable and reliable service to prevent such incidents from occurring in the future.

Thank you for your continued support and understanding.

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